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Community Health Navigator

Ohana Pacific Health

Salary Range:$23.00 To 25.00 Hourly

** This is an on-site position, remote work is not available.**

Are you looking to work for mission driven and passionate healthcare warriors like yourself? Looking to grow within an organization?

The Company: We are Ohana Pacific Health. We positively impact thousands of lives each year with the “Ohana Experience”, an organizational culture based on excellence and genuine care.

  • Hawaii’s largest, locally owned post-acute healthcare company.
  • Our vision is to transform how healthcare is provided throughout Hawaii.

The Location: Kalele Care Services was founded in 2020 by Ohana Pacific Health to address the complex healthcare needs of the community with an emphasis on assisting Kupuna to live longer and healthier independent lives.  This position will be based on Oahu.

The Position:

Caring for kūpuna (elderly) is one of society’s most essential tasks, yet a fragmented health care system misses opportunities to ensure that our aging population is supported across the continuum of care. Kūpuna face daily challenges including chronic health issues, poverty, and access to food and social services. Our aim is to provide our kūpuna with care, support, and respect. Needs are supported through transition of care support, health education, chronic condition management, and social services assistance through a culturally relevant approach.

Support services are provided primarily in-person in the hospital and short term rehabilitation settings. In the community, services will be provided in person and telephonically, depending on patient preference and need. We are looking for compassionate, empathetic, and motivated community health navigators to join our team to support patients with navigating and accessing health and community services.  Additional duties include:

  • Identifies barriers when treatment goals or care plans are not met.
  • Assists the patient in improved healthcare access and promotes patient knowledge of health and behavior change.
  • Supports patients with community referrals and arranges for follow-up services.
  • Collaborates in developing patient treatment goals related to personal wellness, access to care, engagement with health resources and services, and self-management of conditions.
  • Responds to patient inquiries and assist patients with the completion of paperwork.
  • Facilitates remote visits between patient and provider using telephone or video conferencing.
  • Educates patients on care processes and provides counsel to reduce anxiety and fear.
  • Identifies patient barriers to care such as financial barriers, transportation, insurance, and language barriers, and refers patients, as needed, to additional resources to support engagement in care.

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